Our Services
Workforce Planning & Capability Mapping
Position Description and Organisation Charts
Assessment/ranking of incumbents’ accreditation/certification and competencies/personalities to further aid talent optimisation
Workforce Planning Workshop Facilitation
Conduct of interviews and facilitation of questionnaires with business leaders to cover current headcount, turnover, job openings, skills audit, etc
Skill Gaps & Succession Risk Insights
Recommending minimum requirements and qualifications for new employees through competencies mapping for critical positions
Workforce Optimisation
Hand-holding in implementation through advisory sessions in the areas of training, promotion and recruitment
Strategic workforce alignment ensures your organisation has the right people, with the right skills, at the right time so you can meet workforce demands now and in the future
Align staffing levels and skills with demands in the care sector now and in the future
Aid in identifying critical skill gaps and succession issues within organisations
Enable planning of business strategies with evidence-based workforce data to ensure compliance with regulatory requirements
Talent Acquisition & Recruitment
Sourcing, interviews and pre-
onboarding documentation
Candidate search through job
boards, headhunting and
sector-specific networks;
structured interviews to
determine best suitability to the
role; and pre-onboarding
documentation including
contracts, immunization
records, qualification and
registration certifications
Background checks with form & report
Credential validation, police
checks and visa status
verification; customisable
background check forms for
different roles and reporting of
summary of findings
Personality and competency tests
Assessments to determine
personality, cognitive ability,
competency or leadership,
report interpretation and
feedback
In the care sector, Having qualified, diverse, and competent professionals is essential to your delivery of safe, high-quality and patient-centered care to your recipients
Attract skilled and qualified candidates within the care sector
Strengthen talent pipelines for critical roles like general practitioners, registered nurses, allied health professionals, and personal care workers.
Enhance diversity and inclusion within the organisation
Onboarding, Induction & Cultural Safety Training
End-to-end Onboarding Process Facilitation
Pre-Onboarding
Workshop Facilitation with New Hire Success Blueprint as output
Onboarding Proper
Welcome Pack including VMV, culture statement, superannuation, tools, other pertinent information
Post-Onboarding
Milestone tracking from Day 1, 30 until Month 6 end of probation monitoring and evaluation/feedback
Expanding workforce through structured onboarding and training will foster retention, ensure compliance, and deliver consistent quality care
Increase retention by ensuring support and resource availability for new hires
Establishing training from day one to maintain adherence to legislative requirements
Build teamwork within the organisation for consistent and enhances provision of quality care
Governance &
Compliance Support
Regulatory Interpretation &
Policy Alignment
Correct interpretation and application of Aged Care Act and Quality Standards in processes to minimise legal risks
Workforce Sustainability
Solutions
Stable and future-ready workforce planning for sustainable business
Process Optimization &
People Management Systems
Reliable workflows and streamlined people processes
Documentation & Compliance
Tracking
Documentation for regular audits and compliance checks
Aligning policies with relevant legislation will minimise legal risks, set standards of care and uphold safety, fairness and integrity in the provision of care
Ensure that policies and practices are aligned with Aged Care Act, Quality Standards and Fair Work Act
Minimise or eliminate legal risks through a proactive compliance approach
Performance &
Improvement
Systems
Performance Evaluation
Framework & Documentation
Design
Development of Performance Evaluation Process and Documentation
Performance Feedback Cycle &
Consultation Workshop
Workshop or consultation to determine frequency of evaluation or performance cycle and scope on downward and upward feedback
Performance Framework
Development
Design and implementation of
KPIs and competencies aligned
with business and people
strategies.
Building capability and boosting morale of your workforce will empower them to deliver consistent, person-centered aged care support
Drive continuous improvement through structured feedback and appraisals
Enhance staff engagement and morale through recognition and goal-setting
Identify training needs and internal mobility pathways to strengthen workforce
Emergency & Workforce Resilience Planning
BCP Development
Risk assessment and business continuity plan (BCP) including procedures for critical operations and processes
Training & Simulation
Defining roles and responsibilities for each critical role
Training for critical roles: managers, roster coordinators, care staff to ensure business continuity
Documentation & Templates
Creation of BCP manuals, incident report forms/templates
Setup of digital cloud repository setup
Building readiness and resilience for safe and effective continuity of care during any crisis
Defining and preparing contingency plans during crises
Strengthen emergency preparedness and responsiveness and ensure continuity of care